Privacy Policy

We at Mummazone are committed to protect the privacy of all our loyal customers. We are always here to answer your questions about the privacy of the personal information you register with us and we obtain by other means and how we use and share it. Just call our office no: +971(4) 2984130 or email us support@mummazone.com our customer care team will be happy to assist you with regards to your inquiries.

Merchant will not pass any debit/credit card details to third parties.

The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.


How we use your information?

We only use your information to carry out your order and send you specially selected emails about deals that we think will interest you. We don’t sell your information to any third party organizations. It is our responsibility to protect your personal information from unauthorized access by third parties.


How we obtain your information?

We collect a combination of personal and statistical information about everyone who uses our site- whether or not you are a registered user. We store all your information with utmost attention to privacy and security. We also comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference.


Personal Information we require

All our registered users are asked to provide us with the following personal details:

  • - Full Name
  • - Email address
  • - Contact Number
  • - Billing Address
  • - Shipping Address(es)
  • - Name/ Date of birth/ Gender of Child/ Children (if applicable)


All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. This information is not even available to our staff, even if we wanted access to it. In addition, your credit card transaction is managed by trusted, certified and legally authorized partners that ensure your credit card information is always secure during every transaction. We also store all personal details provided to us by non-registered users and use it in the same way we use the information provided to us by registered users.


Why we collect this information?

We collect this information so we can personalize your shopping experience and make sure you can easily find what you really want and need. We also use it to process your orders efficiently and accurately (i.e. we might have to call you to confirm an address), for statistical and survey purposes, to make sure you’re included when we consider making site changes and/or adding new product lines and ensure the web content advertisements appearing on your screen are specially tailored to your needs. We will only contact you by email about special offers and deals with your prior consent.


Your Product Reviews

You can chose to add product reviews and you may be asked to contribute them after purchasing an item, this is optional rather than obligatory. Your product reviews may be used in marketing and/or promotional material and or that of the manufacturer of the reviewed product and/or any of our partner companies who we work with to serve customers. You have the option to submit reviews anonymously.


Information Security

The security of your personal details is of utmost importance to us and we employ stringent security measures to make sure that your details cannot be accessed by third parties who we do not already have a trusted relationship and agreement with. We comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.


Your information, your rights

You have the right to view all and any part of the personally identifiable information we keep about you if you inform us of your request in writing. You also have the right to change all personally identifiable information that we keep on our records. See the following paragraph for more details.


Changing your personal information

Once you change or revise your personal information, we will only contact or refer to you by the newest information that you have provided. Because we make periodic back-ups of information, we may not be able to completely delete your former details, but we will not use them for any promotional and/or customer contact reasons.

To change or revise any of the personal information we hold about you, just drop us an email at support@mummazone.com


Contact Information

Mummazone Medical Equipment & Trading LLC
Office-1, Schön Business Park, DIP-1
PO Box 19008 Dubai UAE
Telephone:
+971 4 2984130